168kefu is an AI customer service assistant for small shops. It answers customers instantly on your website and by text — in your shop's own words, using your own prices and policies.
Costs less than 1/30 of a full-time employee, yet can complete at least half of a full-time employee's everyday workload. On call 24/7 — no leave, no slacking, no quitting.
No charge during the trial. Cancel anytime. Questions? Email info@168kefu.net
168kefu is built specifically for small building-materials stores, auto repair shops and auto parts stores — the questions, bookings and lookups your customers ask about every day.
For lumber yards, flooring, tile & stone, cabinets, countertops, doors & windows and hardware stores.
For independent repair shops and service garages that book jobs by message as much as by phone.
For parts stores fielding fitment, availability and pickup questions all day long.
A customer messages at 8 pm or while your counter is slammed. By the time anyone replies, they've already called the next shop.
Hours, prices, “do you have this in stock?”, “is it ready yet?” — your team answers the same things over and over instead of doing the work.
A wrong price or a made-up promise costs real money. 168kefu only answers from information you provide — it never invents a price, a stock level or a pickup time.
Five things, done properly — set up from your own price list, services and wording.
Customers get an answer in seconds on your website and by text message — evenings, weekends and holidays included, so no inquiry sits unanswered.
Quote requests and appointments are captured with the customer's name, contact details and what they need, and sent to you ready to follow up.
Questions are answered using your price list, your services and your wording. 168kefu never invents a price, a stock level or a pickup time — if it doesn't know, it takes a message instead.
Customers can check on an order, a delivery or a repair in progress without calling the counter — 168kefu looks it up and answers on the spot.
Anything sensitive or complicated is handed to you or your team instantly, with the conversation so far attached. Your customers are never trapped talking to a bot.
Everything your shop needs, in one simple monthly plan.
Monthly billing. After your free trial, the plan is billed monthly at $39/month until you cancel.
No charge during the trial. Cancel before your 30-day trial ends and you pay nothing at all.
You can cancel anytime. Your service keeps running until the end of the month you've already paid for.
The month already paid is non-refundable. See the full Refund Policy below.
Small, independent shops in building materials, auto repair and auto parts. One plan covers one shop — if you run more than one location, email us and we'll talk it through.
The plain terms that govern 168kefu, how we handle data, and how refunds work.
Last updated: November 2, 2026 · 168kefu · 168kefu.net · Contact: info@168kefu.net
These Terms of Service (“Terms”) govern your use of the 168kefu service (the “Service”), provided by 168kefu (“we”, “us”, “our”) through the website 168kefu.net. By starting a trial or a paid subscription, you agree to these Terms.
168kefu is an AI-powered customer service assistant for small businesses in the building-materials, auto repair and auto parts industries. The Service replies to customer messages on the subscribing business's website and by text message; captures leads and appointment bookings; and answers order, delivery and job-status lookups. Answers are generated from information provided by the subscribing business (such as price lists, services and policies).
You are responsible for the accuracy of the information you provide for the Service to use (including prices, services, hours and policies) and for keeping your contact details current. Answers given by the Service reflect the information you provide; you are responsible for reviewing and correcting that information.
New subscriptions begin with a 30-day free trial. No charge is made during the trial period. If you cancel before the trial ends, you will not be charged.
After the trial, the Service is billed monthly in advance at the price shown on this website at the time of purchase (currently $39 per month). Billing continues month to month until cancelled. Price changes will be announced by email at least 30 days before they take effect.
You may cancel at any time. Cancellation takes effect at the end of the current paid month; the month already paid is non-refundable. Full details are in our Refund Policy, which forms part of these Terms.
You agree to use the Service only for your own business's customer communications, and not to use it to send spam or unlawful, deceptive or infringing content. You are responsible for the messages your business sends through the Service.
We work to keep the Service available around the clock, but we do not guarantee uninterrupted operation. AI-generated replies may occasionally be incomplete or incorrect; the Service is designed to hand conversations to a human on request or when it cannot answer from the information provided.
To the maximum extent permitted by law, 168kefu's total liability arising from the Service is limited to the amounts you paid for the Service in the three months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
We may update these Terms from time to time. Material changes will be announced by email and posted on this page at least 14 days before they take effect. Continued use of the Service after that date means you accept the updated Terms.
Questions about these Terms: info@168kefu.net.
Last updated: November 2, 2026 · 168kefu · 168kefu.net · Contact: info@168kefu.net
This Privacy Policy explains what information 168kefu (“we”, “us”) collects when a business subscribes to our Service and when that business's customers message it through the Service, and how that information is used.
We share information only as needed to run the Service: with the subscribing business (its own customers' messages and leads), and with the service providers that power messaging, AI processing, hosting and payments, under their own security and privacy terms. We do not sell personal information.
Conversation and lead data is kept while a subscription is active so the business can follow up with its customers, and is deleted on request or within a reasonable period after a subscription ends. Billing records may be kept longer where the law requires.
Subscribers can ask us to access, correct or delete their business's data at any time by emailing info@168kefu.net. Customers of a subscribing business can ask that business — or us at the same address — to access or delete their conversation data, and we will act on verified requests.
We use access controls and encrypted connections to protect data in transit and limit who can access it. No system is perfectly secure, but we work to keep information safe and to notify subscribers of incidents that affect them.
We will post any changes to this policy on this page and note the update date above. Questions: info@168kefu.net.
Last updated: November 2, 2026 · 168kefu · 168kefu.net · Contact: info@168kefu.net
Every new subscription starts with a 30-day free trial. No charge is made during the trial. Cancel before the trial ends and you pay nothing.
After the trial, 168kefu is billed monthly in advance at $39 per month, and renews automatically each month until cancelled.
You may cancel at any time. When you cancel:
The month already paid is non-refundable: cancelling part-way through a paid month does not generate a refund or credit for the remaining days of that month. This is why we offer a full 30-day free trial first — so you can be sure 168kefu fits your shop before any money changes hands.
If you were charged twice for the same month, charged after your cancellation took effect, or charged during your free trial, tell us at info@168kefu.net and we will correct the charge in full.
No charge during the trial. If it's not for your shop, you can cancel anytime.